The passengers service is vital to the success of any airport. We have been handling thousands of passengers each year, developing considerable passenger handling expertise but always bearing in mind the need for the individual approach to each passenger.

From check-in to all complementary services, we care about providing our passengers with a quick and convenient departure process. The technical skills of the airport coupled with the skills to assist passengers will help to ensure our customers keep coming back .

VIP LOUNGE

Head of state, CEO's, sport professionals, and entertainment celebrities all share one common request : privacy and discretion. We understand the needs of V.I.P. / C.I.P. clients, therefore we facilitate V.I.P. departures and arrivals through Pula Airport efficiently and discreetly. Our experienced Passengers Services professionals stand ready to assist.

MEDICAL SERVICE

For first aid assistance the airport is provided with a consulting room as well as an ambulance. Medical services is available for all passengers and visitors at the airport who urgently need medical treatment.

NURSERY ROOM

Baby change facilities are available at the hygiene room located near the ladies toilets.

LOST & FOUND

Luggage and items which are lost or forgotten either on planes or at Pula Airport you can find at the lost luggage office located near the arrival lounge.

SPECIAL SIGNING

Special directions signs, fully complying with international ICAO specifications, are situated throughout the Airport to ensure convenience and accessibility to all the airports' premises.